What To Expect At Your Appointment
Thank you for choosing Whitten Laser Eye! In order to provide you with the most efficient and effective office visit, please read the below information:
- Please be respectful to the staff. Healthcare has gone through a lot of changes. The Whitten Laser Eye Team is committed to providing you with premium healthcare, please be respectful if a problem arises.
- If later than 15 minutes to your appointment, we will determine if your appointment needs to be rescheduled after we have a discussion with the provider and we assess staffing and clinic flow at that time.
- Upon entering the office, please see someone from our Patient Care Team and they will inform you on next steps.
- Co-pays and referrals are due before seeing the provider. This is determined by your insurance carrier. Your referral may be faxed to the following:
- If you are choosing to use your Vision Benefits, make sure that the office is aware prior to your appointment, so that we may verify your benefits.
- For your convenience, we verify and bill your insurance company. Please make sure that you understand the plan that you are enrolled in prior to your appointment.
- We have wheelchair accessible rooms, but you must be able to pivot at your waist to lean into our equipment. If you are not able to do so, we do not have the equipment to fully evaluate your eyes.
Understanding Wait Times
There are various reasons why the wait times at our clinic can be more than with other medical appointments.
Estimated length for each type of an appointment:
Charlotte Hall, Waldorf & Chevy Chase:
- Medical and Routine Eye Exams: 1 hour 15 minutes
- Glaucoma Evaluations: 2 hours
- Cataract or Surgical Evaluations: 3 hours
- Pressure checks for Glaucoma: 1 hour
- Laser Vision Correction Consultations: 30 minutes
- Visual Fields: 30 minutes
Richmond:
- Laser Vision Correction Consultations: 30 minutes
If you have any questions, please contact us:
We are looking forward to seeing you at your next appointment!
